Welcome to Lorine’s FAQ page! We’ve put together answers to the most common questions our customers ask. If you don’t find what you’re looking for, feel free to reach out to us—we’re always happy to help!
1. What does Lorine sell?
At Lorine, we offer a wide range of high-quality products carefully chosen to bring value, style, and convenience to your everyday life.
2. How do I place an order?
Simply browse our shop, add your favorite items to your cart, and head to checkout. The process is quick and secure.
3. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options displayed at checkout.
4. Do you ship internationally?
Yes! Lorine ships both domestically and internationally. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
5. How long will it take to receive my order?
Orders are typically processed within 1–2 business days. Delivery times depend on your location, but most orders arrive within 7–14 business days for domestic shipping and 14–30 business days for international shipping.
6. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way.
7. What is your return policy?
We want you to love your purchase! If for any reason you’re not satisfied, you can return unused items within 30 days of delivery for a refund or exchange. (Certain exclusions may apply—see our full Return Policy for details.)
8. Do you offer customer support?
Absolutely! Our customer care team is here to help with any questions or concerns. You can reach us by email at lorine8855@gmail.com or through our contact form. We aim to respond within 24 hours.
9. Are your prices competitive?
Yes—our goal is to bring you great quality at great prices. We also offer seasonal sales and promotions, so be sure to sign up for our newsletter to stay updated!
10. How can I stay updated on new arrivals and offers?
Join our Lorine family by subscribing to our newsletter and following us on social media—you’ll be the first to know about new products, exclusive discounts, and special events.
✨ Still have questions? Don’t hesitate to reach out—we love hearing from you!